Our Policies
By purchasing from Cling On Handmade Jewellery, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
All our products are handmade and unique. Slight variations in color, design, or finish may occur due to:
Use of natural materials
Handcrafting process
Screen/display differences
These variations are not considered defects.
Orders are processed within 2–5 working days
Customized orders may require additional time
Any changes or cancellations must be requested before dispatch
Delivery timelines vary depending on location and courier services
Any delays caused by third-party courier partners are beyond our control
We offer Prepaid and Cash on Delivery (COD) options
Customers must be available to accept COD orders
Repeated COD cancellations may result in order restrictions or denial of future COD orders
Returns are accepted only in the following cases:
Wrong product received
Damaged product upon delivery
To request a return:
Notify us within 7 days of delivery
Provide a clear unboxing/opening video as proof
Returns are not accepted for:
Change of mind
Minor variations in handmade products
Prices and offers are subject to change without prior notice
Orders once placed will not be modified or adjusted based on later price changes
Customers are responsible for providing accurate and complete information while placing an order.
We are not liable for delivery issues arising from:
Incorrect address
Incorrect contact details
All personal information shared with us is kept confidential and used only for:
Order processing
Customer communication
We reserve the right to cancel any order in case of:
Suspicious activity
Fraudulent transactions
Unavailability of products
By placing an order with us, you confirm that you have read, understood, and agreed to these Terms & Conditions.